All services

Employer & enrollment services

Make benefits clearer.
Make administration easier.

Practical support for HR teams, from employee education and enrollment communications to benefits administration, technology and claims assistance.

Let’s talk

The bigger picture

A good program needs a thoughtful experience.

Benefits have more value when employees understand what is available and know how to take the next step. For HR teams, that depends on clear communication and the right support behind the scenes.

Caliber helps connect benefit strategy with day-to-day implementation. We bring education, technology and personal support together around the needs of your organization and your employees, with the scope of administrative, enrollment, technology and claims support defined for each engagement.

Support where it makes a difference.

A coordinated approach helps turn a collection of benefits into a program people can navigate.

Employee education

Explain available benefits in clear language so employees can understand the choices and the details that matter.

Enrollment communications

Plan the messages, timing and next steps that help employees move through enrollment with a clear understanding of their options.

Administration & technology

Support benefits administration and coordinate technology needs with the systems and partners involved in your program.

Claims & ongoing questions

Help employees and HR teams navigate questions, understand the process and connect with the appropriate carrier or administrator.

How we help

From planning to ongoing support.

Specialty expertise, clear communication and practical support at each step.

Start with your priorities

Understand the needs of your HR team, employees and current benefits program.

Build the communication plan

Organize information around employee questions, important dates and clear actions.

Coordinate enrollment

Help align communication, technology and administrative responsibilities.

Keep the conversation open

Provide practical support as questions arise and connect the appropriate people when an issue needs attention.

A little more clarity

Questions worth asking.

Do you replace our core benefits broker?

No, not necessarily. Caliber’s specialty brokerage role typically complements the traditional or generalist broker supporting your traditional core benefits. We bring focused expertise in income protection, voluntary benefits and the services that connect them. We begin by understanding what is already in place and where support may be useful. The scope of work is shaped around your needs, current systems and service partners.

Does claims assistance mean a claim will be approved?

No, but Caliber’s specialty expertise allows us to be hands-on in helping employees and HR teams navigate the process. We provide guidance on policy provisions and required information, help work through questions and follow up with the appropriate carrier or administrator. The carrier or plan administrator determines coverage, eligibility and benefits under the plan; our involvement cannot guarantee a claim decision.

Can communication be tailored to our workforce?

Yes. The communication approach can reflect your employees, the benefits being offered and the enrollment process. We work with you to identify the information and delivery methods that make sense.

Let’s start a conversation

Help your people
make sense of their benefits.

Tell us where your HR team could use more support.

Talk with Caliber